Don't sign a technology contract until someone on your side has read it.
Most owners can't tell a strong agreement from a strong sales pitch. We review the terms, engineer the SLA, and strip out the hidden fees and auto-renewals before you're locked in for three years.
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Vendor Commissions
Our only incentive is your outcome.
What's Buried in the Contract
Every vendor claims to be an expert. Without an independent technical read, you're buying confidence instead of competence—and paying for it every month for the length of the agreement.
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Pitches You Can't Verify
Slick decks and certifications logos say nothing about staffing depth, response reality, or whether your ticket goes to a senior engineer or a script.
02
SLAs With No Teeth
Response times measured from when they feel like acknowledging, not when you went down. No credits, no escalation path, no financial accountability.
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Fees Buried in Exhibits
Onboarding, project rates, after-hours multipliers, per-device true-ups. The monthly number you were quoted is rarely the number you pay.
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Auto-Renewal Lock-In
A 90-day notice window you'll miss, data held in their tooling, and no documented exit. Leaving costs more than staying, so you stay.
An on-demand CIO who sits on your side of the table.
We're not a vendor, a reseller, or a referral partner. We're the independent technical authority you bring in to evaluate the agreement, negotiate the terms, and keep the vendor accountable after the ink dries—at a fraction of the cost of a full-time executive.
Three steps to a contract that protects you
Audit
We review your current environment, spend, and existing agreement to establish what you actually need—and what you're overpaying for.
Vetting & Negotiation
We pressure-test the vendor's technical claims, engineer the SLA with real remedies, and remove hidden fees and predatory renewal terms.
Ongoing Governance
Quarterly reviews against the SLA, a standing escalation path, and a documented offboarding plan if the vendor stops delivering.
A bad technology contract costs more than this review ever will.
Tell us where you are—new vendor search, renewal coming up, or a relationship that's already gone sideways. We'll tell you exactly what we'd look at.